Support

I don't remember my account's password

You can reset your password at any time from this page.

I don't remember the email of my account email

If you have forgotten the email used for the account, please contact us, we will do the possible to solve this problem.

Thinker

In order to enhance your experience, we've included on our website a functionality that we called "Thinker", designed to predict you the holds that you might like.

This functionality will only operate if you have an account on our website.

Thinker is analysing the holds that you are browsing on this website in order to try predicting other possible series you might like.

Update your contact informations

To update your contact information will you need to connect to your user account.

Then click on the "My informations" section from the menu.

You will be able to update your information from here.

Update your password

To update your password you will need to connect to your user account.

Then click on the "Security" section from the menu.

Enter your current account password in the "password" field.

Then enter your new password in the two fields called "New password" and "New password again".

Access to your saved carts

To access to your saved carts you will need to connect to your user account.

Then simply click on the "Saved carts" section from the menu.

Access to your Bills

To access to your bills carts you will need to connect to your user account.

Then click on the "Bill" section from the menu.

Click on the bill that you want to download.

Access to your shared carts

To access to your bills carts you will need to connect to your user account.

Then click on the "Shared carts" section from the menu.

Every cart that you have shared has a special link, this link is sky-blue and is situated a the bottom of a shared cart.

You can copy this link by clicking on it and performing a simple "copy" action.

N.B: To share your cart on facebook or twitter you can use the two sharing buttons at the top of the shared cart.

Delete your account

To delete your account you will need to connect to your user account.

Then click on the "Settings" section from the menu.

Click on "Delete my account".

Click on "Yes" to delete your account.

Got another problem ?

Contact us for more support

support@cheeta-holds.com